VIP ground transfers and airport handling
The flight is smooth only if the minutes around it are too. We organise the car, the airport handling, the formalities and the luggage so that you step from your door to the cabin, and from the cabin to your destination, without waiting.
How private airport handling works
Private flights use business-aviation terminals, often called FBOs (fixed-base operators), which are separate from the commercial terminal. There is no queue at security or check-in: you are welcomed by a handling agent, formalities are done in a lounge or at the aircraft, and your luggage is loaded directly.
We arrange the handling agent at each airport, confirm the terminal and the reporting time, and send the details to you and to your driver.
Ground services we can arrange
- Chauffeur-driven cars: saloons, SUVs, minivans and vans, with multilingual drivers where available.
- Ramp-side access: where the airport allows it, the car drives to the aircraft steps, subject to airport and security rules.
- Fast track and customs support: assistance with immigration and customs at the terminal or at the aircraft, depending on the airport.
- Luggage and special items: skis, golf clubs, instruments, large cases, pet carriers, medical equipment.
- Helicopter transfers: from the airport to a resort, a heliport or a yacht, for example Nice to Monaco. See helicopter charter.
- Secure and armoured vehicles: on request in destinations where they are available. See travel security.
- Child seats and accessibility: vehicles adapted to young children or to reduced mobility.
Before you fly: what we need from you
- The pick-up address and the number of passengers, with the volume and type of luggage.
- Passport or ID details for every passenger, as required by the destination.
- Arrival and departure times, and the contact number of the person meeting or accompanying you.
- Any special needs: child seats, wheelchair, a vehicle that fits golf bags or skis.
Choosing the right airport, not just the nearest
Large cities have several business-aviation airports. The best one depends on your address, the aircraft and the time of day, and road time can weigh more than flight time. London alone offers Luton, Northolt, Farnborough, Biggin Hill and London City. See our airport guides and city guides.
What to expect on arrival
A handling agent meets you, the car is ready, and luggage follows you directly. If an onward helicopter, a yacht tender or a second flight is part of the plan, the timings are built around it. If the flight is delayed, your driver and handling agent are informed so that nobody waits unnecessarily.
FAQ
Can the car drive to the aircraft?
At some airports and terminals, yes, subject to airport and security rules. We confirm it for your airport.
How early should I arrive at a private terminal?
Usually much later than for an airline: we give you the exact reporting time with your quote, depending on the airport and the formalities.
Do I go through security?
Private terminals have their own security and passport procedures, which are generally quick. The exact process depends on the airport and the destination country.
Can you arrange transfers for the whole group?
Yes. We arrange as many vehicles as needed, with matching timings for each wave of arrivals.
Are ground services included in the flight price?
They are quoted separately, so that you only pay for what you need.
Related reading
Tell us your trip, your dates and what you need on the ground. We reply within minutes, day and night.
Request a quote →Last updated: November 2026. Services, availability and prices vary by destination and date: we confirm everything in your quote.