Jet-VIP/Luxury concierge and ground services/Family, pets and travel assistance

Family, pets and travel assistance

Travelling with children, a nanny, a dog or a long list of documents takes planning. We can organise the people and the paperwork around your flight, so that everyone arrives rested and in order.

Travelling with children

Child seats and baby equipment in the car and at the destination.
Nannies, babysitters and tutors, including for long stays.
Menus and snacks for children on board.
Aircraft chosen for space and a lavatory when travelling with young children. See our guide to private jets with children.

Travelling with pets

Many clients fly with a dog or a cat in the cabin. Rules depend on the aircraft, the operator and the destination country: identification, vaccination and sometimes quarantine or import permits. We help you check the requirements before you book. See pets on private jets.

At the destination we can arrange pet-friendly accommodation, a vet visit or pet-sitting through our partners.

Visas, documents and formalities

Reminders of passport validity and entry requirements for every passenger.
Information on visas and electronic travel authorisations for the destination.
Customs and import guidance for equipment, instruments, medication or valuables.
Coordination with embassies or visa services, through specialised partners where needed.

Health and assistance on the trip

Accessibility and reduced-mobility support at the terminal and on board. See private jet and reduced mobility.
Doctor or nurse on call at the destination, through partners.
Medical transport is handled by our partner ambulanceflight.com.

Personal assistants and long stays

For long stays, relocations or seasonal moves, we can organise personal assistants, housekeeping, drivers and private chefs. For regular travellers, we keep your preferences on file so that you do not repeat them every time.

FAQ

Can my nanny fly with us?

Yes. We include her or him in the passenger list and the ground arrangements, and book accommodation if needed.

Can my dog fly in the cabin?

Often yes, depending on the aircraft, the operator and the destination’s import rules. We check this before you book.

Do you handle visas?

We help you identify what is required and can coordinate with specialised partners. The final responsibility for travel documents remains with each passenger.

Can you arrange a doctor at the destination?

Through our partners, in many destinations. Tell us your needs when you contact us.

Is there a cost for these services?

Each service is quoted separately and clearly with your flight.