Privacy policy: Jet-VIP mobile app

1. What we do not collect

The app does not require an account. It does not collect payment data and does not track your precise location.

2. Data we collect

Usage and performance data. The app uses Google Firebase Analytics and Crashlytics to understand how it is used and to fix crashes: screens viewed, actions in the app, device model, operating system, language and crash logs.

Information you choose to share. When you call, write on WhatsApp or send an e-mail from the app, your own phone, WhatsApp or mail application opens and the exchange takes place there. Feedback is only sent to us if you later contact us yourself.

Preferences stored on your device only. Favourite and recently viewed aircraft, preferred language and currency, and whether you have seen the welcome screen. These are never sent to our servers or to third parties.

Search and maps. Destination searches and map interactions may be sent to OpenStreetMap Nominatim to find places. Map backgrounds come from OpenStreetMap, and airport weather from Open-Meteo.

Flight simulation. The simulation widget is provided by Avinode. What you enter in it is sent directly to Avinode.

3. Data sharing

We do not sell or rent personal data. Data is received only by the technical providers needed to run the app: Google (Firebase Analytics and Crashlytics), OpenStreetMap (maps and Nominatim search), Open-Meteo (weather) and Avinode (simulation widget).

4. International transfers

Some providers, mainly Google, may process data outside the European Union, in particular in the United States, under standard contractual clauses.

5. Retention and deletion

Firebase analytics data is generally kept for up to 14 months. Preferences stored on your device are kept until you uninstall the app, which deletes them permanently. For any other request, write to management@jet-vip.com.

6. Your rights

Under the GDPR you have the right of access, rectification, erasure and objection. To exercise them, write to management@jet-vip.com. You can also lodge a complaint with the CNIL (cnil.fr) or with the supervisory authority of your country of residence.

7. Children

The app is not intended for anyone under 18.

8. Security

We take reasonable measures to protect data. No method of transmission or storage is completely secure.

9. Changes

This policy may change from time to time. The date at the top shows the latest version.

10. Contact

JET-VIP.COM SASU, 2 avenue Jean Monnet, 26000 Valence, France. E-mail: management@jet-vip.com · Tel. +33 6 49 57 33 00.