Frequently asked questions

Once your flight is confirmed, you will receive a detailed itinerary including departure time, airport information, and any special arrangements. Our concierge team will be available to assist you with additional services such as ground transportation, catering, and hotel reservations. On the day of the flight, you will receive real-time updates and be guided through the private terminal for a seamless boarding experience.

Most major airports feature private jet terminals or FBOs (Fixed Based Operators) where private jet
customers check in for their flights. Many airports allow private jet customers to bypass airport
security and get directly to their planes. You could expect to board your plane in under five minutes
after arriving at the private jet station. However, if your flight is delayed or you arrive early, the FBOs
usually provide exclusive executive lounges where you may rest or work.

Private jets do not operate on a ticket-based system like commercial airlines. Instead, you charter an entire aircraft for your specific journey. This means you are not purchasing a single seat but rather renting the entire jet for your trip. Jet-VIP offers tailored charter solutions to match your travel needs.

Yes! Jet-VIP provides detailed photographs and specifications of the aircraft available for your trip. When you request a charter, our team will send you images, cabin layouts, and other relevant details so you can make an informed decision about your flight experience.

Yes, all international travelers must go through customs and immigration, even when flying privately. However, the process is typically much faster and more efficient. Private jet passengers often use dedicated terminals (FBOs) where customs officers process paperwork quickly, ensuring minimal wait times compared to commercial airports.

If you need to cancel or modify your flight, please contact Jet-VIP as soon as possible. Changes and cancellations are subject to the terms and conditions of your booking, including potential fees depending on the notice period and aircraft availability. Our team will work with you to find the best possible solution while minimizing costs and disruptions.

One of the advantages of flying private is the minimal check-in time required. Unlike commercial flights, private jet passengers typically only need to arrive at the Fixed Base Operator (FBO) 15 to 30 minutes before departure. Jet-VIP will provide you with specific instructions based on your flight details to ensure a smooth boarding experience.

While private jets and commercial airliners have similar cruising speeds, private jets significantly reduce total travel time. This is because private jets have access to more airports, avoid long security lines, and allow passengers to arrive just minutes before departure. Additionally, private jets can take more direct routes, avoiding congested airspace and layovers, making overall travel much faster and more efficient.

Yes, Jet-VIP allows pets on board, making private jet travel an excellent option for those who wish to fly with their furry companions. Depending on your destination, specific regulations and documentation may be required, such as pet passports, vaccination records, and health certificates. Please inform us in advance so we can ensure all necessary arrangements are made for a smooth journey with your pet.

Yes, it is possible to add a last-minute passenger, but it depends on factors such as aircraft capacity, weight restrictions, and customs clearance (for international flights). We recommend notifying Jet-VIP as soon as possible to ensure a smooth process and avoid any potential delays.

Yes, a passport is still required for international travel, even when flying on a private aircraft charter. However, the process is typically much faster and more efficient compared to commercial flights. Jet-VIP ensures that all necessary documentation is handled smoothly to provide you with a hassle-free experience.

The baggage allowance on a private jet depends on the aircraft type and its storage capacity. Light jets have limited baggage space, while larger jets can accommodate more luggage, including oversized items such as skis or golf bags. If you have specific baggage requirements, please inform Jet-VIP in advance so we can recommend the most suitable aircraft for your needs.

One of the key benefits of private jet travel is flexibility. If you need to adjust your departure time, please contact Jet-VIP as soon as possible. We will do our best to accommodate your request, depending on aircraft availability, crew scheduling, and airport slot restrictions.

An on-demand charter flight is a private jet service that allows passengers to book a flight at any time without requiring long-term commitments or memberships. This option provides maximum flexibility, as travelers can choose their departure times, destinations, and aircraft type based on their needs. Jet-VIP ensures a seamless booking experience, offering luxury and efficiency for both business and leisure travelers.

Jet-VIP offers access to a vast network of private jet airports worldwide. The closest private jet airport to you will depend on your location. Our team can assist in identifying the nearest and most convenient airport for your departure and arrival. Private jet airports often offer faster boarding times and more flexibility compared to commercial airports.

This is exactly what it sounds like: an empty leg that has been diverted from its planned path in
order to pick up or drop off travellers. Suppose, for instance, that a flight from New York to Paris has
an empty leg booked, and you want to go from New York to London at the cheapest possible price?
For your convenience, we have arranged for the flight to land in London first and then continue on
to its final stop. Because the cost of the modified empty legs has already been paid in part,
substantial discounts are still achievable. Depending on the modifications (distance, duration) and
the size of the aircraft, these discounts can range from 10% to 50% off the usual chartered flight
charge.

The type of aircraft required for your journey depends on several factors, including the number of passengers, flight distance, luggage capacity, and any specific amenities you may need. Jet-VIP offers a wide range of aircraft, from light jets for short trips to large cabin jets and VIP airliners for long-haul flights. Our team will assist you in selecting the most suitable jet to match your travel needs and preferences.

Jet-VIP stands out as a premier private aviation partner due to our commitment to safety, flexibility, and exceptional customer service. We offer:

• – Access to a global network of luxury private jets
• – 24/7 dedicated concierge service
• – Competitive pricing with no hidden fees
• – Customized flight experiences tailored to your needs
• – Unparalleled reliability and discretion Our goal is to provide a seamless and luxurious travel experience, making Jet-VIP the preferred choice for discerning travelers.

Guests on board will have access to on-board catering that is appropriate for the time of day. For
compact cabin planes, pre-prepared buffet-style choices are the most common. All flights will come
with a fully stocked bar and a variety of non-alcoholic beverages. Catering and hot meals can be
produced and served on board bigger cabin airplanes with galley facilities. Catering demands can
always be met if they are possible.

Fractional ownership involves purchasing a share of an aircraft, giving you access to a set number of flight hours per year. This model requires a long-term commitment and includes maintenance, management, and operational costs. On the other hand, private jet charter allows you to book flights on demand without ownership responsibilities, offering greater flexibility and cost efficiency for most of the travelers.

Yes! One of the benefits of private jet travel is the ability to customize your in-flight dining experience. Jet-VIP offers a wide range of catering options, from gourmet meals to specific dietary requirements. Please inform us of your meal preferences in advance so we can arrange the best catering for your flight.

Upon arrival at the Fixed Base Operator (FBO), you will be greeted by Jet-VIP’s dedicated staff or the handling agent assigned to your flight. They will assist with your luggage, guide you through the security process, and ensure a smooth boarding experience. If you require any additional services, such as ground transportation or special requests, our concierge team will be available to assist you.

Private jet passengers typically use Fixed Base Operators (FBOs), which are dedicated private terminals separate from the main commercial airport. Before your flight, Jet-VIP will provide you with detailed instructions, including the exact location of the FBO, directions, and any necessary contact information. Upon arrival, the staff will guide you through a seamless check-in and boarding process.

Empty leg flights are more affordable because they occur when a private jet must return to its base or reposition for another booked flight.
Instead of flying empty, operators offer these routes at a significantly discounted rate to recover part of the operating costs.
This makes them an excellent opportunity for travelers seeking private jet experiences at lower prices.